Help
Frequently asked questions
The answers we've heard most often from renters, owners, and friends in Siliguri.
Renters
Are listings verified?
Listings go live as soon as an owner or broker submits them, so you see fresh inventory fast. Our local team then verifies properties and marks the Verified ones clearly — you always see each listing's source (Owner or Broker Listed) and whether it's Rent Siliguri Verified. We re-confirm regularly and remove anything that's gone stale.
Do renters pay?
No. Renters never pay Rent Siliguri to view, contact, or move into a listing. We don't take a cut of your security deposit or rent either.
Can I enquire about a listing directly?
Yes. Every listing includes a direct enquiry option on WhatsApp. No callback queue.
How often are listings updated?
Active listings are re-confirmed at least every 7 days. The date on each card shows the last time we checked. Stale listings are removed, not hidden.
Owners
How do I list my property?
Use the Report a Vacancy form, or message us on WhatsApp. Our team will visit, photograph the property, and confirm rent and terms before publishing.
Do owners pay to list?
No charge to publish your property. Premium owner passes (priority placement, team-assisted shoots, written copy) are available — entirely optional.
How do future vacancies work?
If your tenant has given notice, you can tell us in advance. We list the property as a "future vacancy" with the expected available date, and start lining up renters early.
Will you bring me bad tenants?
We won't pre-screen tenants the way a credit bureau would, but every renter on the platform sees real listings only — which keeps time-wasters away.
Trust & safety
How do I submit a vacancy I've seen?
Use the Report a Vacancy form — snap a photo of the To-Let board, or paste the address. Our team takes it from there.
What if I find a fake or stale listing?
Report it via the Report a Listing form. Our team investigates within 24 hours and updates or removes the listing.
Is my data shared?
No. Phone numbers, messages, and identity stay private. We only share what's needed to help you connect with an owner or our team.
Still have a question?
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